The Hidden Cost Of Per-User Licensing
Per-user pricing feels fair until you do the maths. Here's why charging by headcount is the most anti-growth pricing model in enterprise software.
The ENTMAZ blog
Implementation, autonomy, governance, and the broken economics of legacy ERP — written by operators who have built, fixed, and scaled enterprise systems.
Per-user pricing feels fair until you do the maths. Here's why charging by headcount is the most anti-growth pricing model in enterprise software.
Your team spends two days a week on work that should not exist. The real cost isn't the time — it's what doesn't get done because of it.
The business case showed an 18-month payback. Three years later you are still reconciling spreadsheets. Here's why ERP ROI disappears — and where it actually goes.
The business changed. The system didn't. Now the gap between how you operate and what your system models is costing you more than you realise.
The licence was £180,000. The change request to add one field cost £40,000. This is not an edge case — it is how enterprise software economics work.
Operational complexity doesn't appear on the P&L. It appears in slow decisions, missed opportunities, and the quiet exit of your best people.
The tools that got you to 30 people will not get you to 100. Here's why software fragmentation compounds silently until it becomes the growth constraint.
The vendor said six months. It has been fourteen. Here's why ERP timelines are not a project management failure — they're a structural inevitability.
A formula error on a shared drive cost one business £487,000 and a CFO. The spreadsheet problem isn't spreadsheets — it's what runs on top of them.