Question 1

What counts as a user?

Accepted Answer

Any named person in your organisation with a login. No shared accounts. No limit on how many. Your 500-person team pays the same tier as your 5-person team — pricing is based solely on transactions and storage.

Question 2

What exactly is a transaction?

Accepted Answer

Any business event that creates or modifies a financial, inventory, or workflow record: invoice raised, payment received, stock movement, purchase order, expense, payroll run entry, approval completed. Logins, views, reports, and searches are never counted.

Question 3

What happens if I exceed my limit?

Accepted Answer

Overage is charged at $0.005 per unit, always rounded down in your favour. Set a soft cap (alert at 75%) and a hard cap (pause at a dollar limit). If overage exceeds the next tier's cost, ENTMAZ shows you the savings.

Question 4

Can I change tiers mid-month?

Accepted Answer

Yes. Upgrades are prorated from the upgrade date. Downgrades take effect at the next billing cycle.

Question 5

What storage counts toward my limit?

Accepted Answer

User-uploaded files and ENTMAZ-generated documents (invoices, reports, exports). Audit logs, indices, and backups are ENTMAZ's cost of operation and are never charged to you.

Question 6

Is there a minimum contract?

Accepted Answer

No. Monthly billing, cancel anytime. No implementation fees, no exit costs, no lock-in.

按容量付费。
而非按人数。

固定费率。始终对您有利。

定价问题

早期注册者的发布定价已锁定。

按容量付费。而非按人数。

固定费率。始终对您有利。

定价问题

早期注册者的发布定价已锁定。

按容量付费。
而非按人数。