Question 1

What counts as a user?

Accepted Answer

Any named person in your organisation with a login. No shared accounts. No limit on how many. Your 500-person team pays the same tier as your 5-person team — pricing is based solely on transactions and storage.

Question 2

What exactly is a transaction?

Accepted Answer

Any business event that creates or modifies a financial, inventory, or workflow record: invoice raised, payment received, stock movement, purchase order, expense, payroll run entry, approval completed. Logins, views, reports, and searches are never counted.

Question 3

What happens if I exceed my limit?

Accepted Answer

Overage is charged at $0.005 per unit, always rounded down in your favour. Set a soft cap (alert at 75%) and a hard cap (pause at a dollar limit). If overage exceeds the next tier's cost, ENTMAZ shows you the savings.

Question 4

Can I change tiers mid-month?

Accepted Answer

Yes. Upgrades are prorated from the upgrade date. Downgrades take effect at the next billing cycle.

Question 5

What storage counts toward my limit?

Accepted Answer

User-uploaded files and ENTMAZ-generated documents (invoices, reports, exports). Audit logs, indices, and backups are ENTMAZ's cost of operation and are never charged to you.

Question 6

Is there a minimum contract?

Accepted Answer

No. Monthly billing, cancel anytime. No implementation fees, no exit costs, no lock-in.

Betaal voor capaciteit.
Niet voor gebruikers.

Vast tarief. Altijd in uw voordeel.

Vragen over prijzen

Lanceringsprijzen vergrendeld voor vroege registranten.

Betaal voor capaciteit.Niet voor gebruikers.

Vast tarief. Altijd in uw voordeel.

Vragen over prijzen

Lanceringsprijzen vergrendeld voor vroege registranten.

Betaal voor capaciteit.
Niet voor gebruikers.